Shipping policy
Processing Time All orders are personally packed and shipped. Please allow up to 10 working days for your order to be dispatched.
Shipping Rates & Delivery Times Once dispatched, estimated delivery times are as follows:
| Destination | Shipping Cost | Estimated Delivery |
|---|---|---|
| United Kingdom | Free | 1–3 working days |
| European Union | Currently Unavailable | Currently Unavailable |
| USA & Canada | £22.99 | 7–10 working days |
| Australia & New Zealand | £26.99 | 7–10 working days |
| Rest of World | £26.99 | 7–10 working days |
Delivery Methods UK orders are sent via Royal Mail Tracked 48. All international orders are sent via Royal Mail International Tracked.
Tracking You will receive a tracking number by email once your order has been dispatched.
Customs & Duties International orders may be subject to customs fees or import duties upon arrival. These charges are the responsibility of the buyer and are not included in the shipping cost.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at hello@devinagohilart.com and we'll do our best to help.
EU Shipping — Temporary Suspension Due to recent regulatory changes, we are currently unable to ship to European Union countries. We apologise for any inconvenience this may cause. We hope to resume shipping to the EU in the future and will update this policy as soon as we are able to do so. If you have any questions, please don't hesitate to get in touch.